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How far in advance should I order?Bookings are generally accepted 9 days in advance. There are times when a cake may be ready with a few day's notice, depending on how many orders there currently are at the time. This is an exception and is not guaranteed.
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Do you offer sampling?Tastings are only offered for wedding cakes (without any icing) on an ad-hoc basis, and for a small fee.
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International Orders - orders and paymentsInternational orders are very welcome for delivery ONLY in Singapore. Payment for international orders can be done via a bank transfer or PayNow if available to you.
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Payment modesPayments can be made by PayNow / PayLah! to 91120213. Full payment is required to confirm an order for all cakes. Wedding / Corporate Orders A 50% deposit is required upon confirmation of your order, and the remaining 50% to be paid 2 weeks prior to order due date. An invoice can be issued, if required.
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Cancellations / Returns> 21 days : 50% refund < 20 days : 0% refund There is no refund for cakes that have been delivered.
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Deliverythecakelady.sg® offers our own delivery islandwide in Singapore for a fee. We do not deliver using other delivery platforms.
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Self-CollectionNo self collection is available.
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Conditions of SaleThe bakes I sell are for personal consumption only, not for commercial use. They are not to be resold. If you are a business and wish to collaborate with me to sell my products at your store, then please email me at anita@thecakelady.sg
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